Noise & Flying Complaints

Redhill Aerodrome Limited is responsible for setting rules and regulations relating to flying activity within the Redhill Aerodrome Traffic Zone (ATZ). These rules and regulations stipulate when certain activities may take place. We are not responsible for how pilots operate their aircraft, nor can we regulate their activity outside the ATZ.

Pilots are solely responsible for the flight path taken by their aircraft and for complying with the Air Navigation Order (ANO) and the Standardised European Rules of the Air (SERA).

Please click here for a brief on the regulations applicable to flights operating from Redhill Aerodrome.

The Aerodrome is available for use H24.

ATC operates between 0800 and 1900 hours. Fixed-wing operations are usually restricted to 0700-2100 hours, whilst general aviation helicopters may operate between 0600 and 2359 hours.

Emergency service helicopters, National Police Air Service (NPAS) and Air Ambulance Kent Surrey Sussex (AAKSS) operate from the Aerodrome H24. Pilots are aware of the disturbance their helicopters can cause and are requested to make every effort to minimise this.

To register a complaint about a fixedwing aircraft or helicopter operating within the Redhill ATZ please use this email link or telephone 01737 888123. Please supply the following information: i) Date and time ii) Your Postcode iii) Contact number or email address iv) Details of your complaint. Please note that complaints to 01737 888123 will only be responded to during office hours.

Any complaints about the flight path taken by an aircraft or the manner with which it is operated will be referred to the aircraft owner/operator who will be asked to respond to you.

Our response to complaints received via the flying complaint line or email are published each month on our website, they are also reported at the quarterly meetings of the Redhill Aerodrome Consultative Committee.

Some local residents are particularly effected by helicopter noise; from helicopters operating from the Aerodrome and others flying in the vicinity. The British Helicopter Association has produced a document entitled Helicopter Flights in Urban Areas to provide the public with some factual information on this subject.

If you believe that an aircraft has breached the ANO, the Standardised European Rules of the Air (SERA), is low flying or carrying out aerobatics over an inappropriate location you should contact the CAA via this link